Diploma in Housekeeping and Accommodation studies single subject (ICM)

Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

Our program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services and laundry services. The course also ensures that our students are able to face challenges In present era of hotel housekeeping.

Course outline

• The housekeeper and the organization of the department
• Routine methods of work
• The staffing of the department
• Contracts
• Security, safety and first aid
• The housekeeper and the management of the department
• Budgeting and buying
• Life skills
• Entrepreneurship
• Communication Skills
• ICT Application
• Cleaning
• Cleaning equipment and agents
• The linen room
• Laundry, dry cleaning and stain removal
• Pests and waste disposal
• Room Interiors
• Ceramics, glass, metals, plastics and sanitary fitments
• Floorings or floor finishes
• Carpets
• Wall coverings
• Fabrics
• Soft furnishings
• Beds and bedding
• Furniture
• Interior decoration – lighting, heating, ventilation and flowers
• Planning trends